Billing Terms & Conditions

1. Accepted Payment Methods

At West Woven, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

American Express
Apple Pay
Google Pay
Maestro
Mastercard
Shop Pay
Visa

All payments are processed in British Pounds (GBP).

2. Payment Processing

Payments must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices listed on West Woven are in British Pounds (GBP).
Prices are subject to change without notice.
Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

West Woven uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
We do not store your credit card or payment details.

5. Refunds & Chargebacks

Refunds are processed according to our Refund & Return Policy.
Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@westwoven.com.

6. Fraud Prevention

West Woven reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value transactions.

7. Contact Us

Store Name: West Woven
Address: Suite 9, Third Floor, 207 Regent Street, London, W1B 3HH
Email: support@westwoven.com
Phone: +44 20 4577 2253
Customer Service Hours: Monday to Friday: 09:00 – 17:00 (GMT)
We do our best to reply to your e-mail within 24 hours on business days.